Free Ground Shipping on All Systems — 50-State Legal Options Available — Backed by Our Craftsmanship Warranty
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Shipping & Returns

Every system is precision-fabricated to fit a specific make, model, and trim, so our return policy is built around that. Here's exactly how shipping, cancellations, and returns work.

01

Free Ground Shipping

Free on every system, continental US. Signature required on delivery for high-value systems.

02

2–10 Week Lead Time

Catalogue systems ship in 2–3 weeks. Custom one-off builds run 6–10 weeks.

03

30-Day Returns

Uninstalled, unused catalogue items can be returned within 30 days of delivery.

04

Defects Covered

Wrong or defective items are replaced or refunded in full — we cover that return shipping.

The Details

Policy Breakdown

  • Free ground shipping on all systems within the continental US. Alaska, Hawaii, and international orders — contact us for a shipping quote.
  • Catalogue systems ship in 2–3 weeks. Custom one-off builds run 6–10 weeks depending on production queue.
  • High-value systems require a signature on delivery — inspect the crate before signing.
  • Note any visible freight damage on the delivery receipt and photograph the packaging before opening. This protects your claim if the system was damaged in transit.
  • Cancel free of charge within 24 hours of placing your order, before fabrication begins.
  • Once a system enters production, it can't be canceled — it's being built specifically for your vehicle's make, model, and trim.
  • Uninstalled, unused catalogue items may be returned within 30 days of delivery.
  • Items must be in original packaging with all hardware, hangers, and gaskets included, and show no signs of installation — no heat cycling discoloration, no fitment scratches, no cut or modified piping.
  • A 15% restocking fee applies to eligible returns, covering inspection and repackaging.
  • Return shipping is the customer's responsibility unless the return is due to our error or a manufacturing defect.
  • Custom or one-off fabricated systems are final sale — they're built to your specific vehicle and can't be resold.
  • Any installed or altered system, including cut piping, drilled flanges, or modified hangers.
  • Valve control electronics and actuators once installed or paired to a vehicle.
  • Limited-availability or "Inquire for Pricing" builds are quoted and sold individually as final sale.
  • Contact us within 7 days of delivery with photos of the issue.
  • We'll send a prepaid return label, and cover a full replacement or refund — no restocking fee.
  • Please don't attempt to install a system you believe is defective or incorrect — installation voids return eligibility.
  • Submit your order number and reason for return through our return request form.
  • We'll issue a return authorization (RMA) number and shipping instructions.
  • Pack the system securely with the RMA number included, and ship it back.
  • Once received, inspection takes 3–5 business days.
  • Approved refunds are issued to your original payment method within 5–10 business days.
  • Refunds are issued to your original payment method only.
  • Original shipping charges are non-refundable unless the return is due to our error.
  • Depending on your bank, it can take 1–2 billing cycles for the refund to appear on your statement.
  • This policy covers returns — wrong fit, change of mind, or a defective/damaged order within 30 days of delivery.
  • Separately, every system carries a lifetime craftsmanship warranty on welds, and valve control electronics carry a 3-year manufacturer warranty. Warranty claims are handled after installation and aren't subject to the return window above.
  • Not sure which applies to you? Just reach out — we'll sort it out on our end.

Need To Start A Return?

Submit your order number and reason for return, and we'll get you a return authorization and next steps.

Start Your Return Browse The Shop